Yes! We would never dream of testing on animals and our full range of skincare products are vegan friendly.
Do your products comply with EU regulations?
Yes. All our products are regulated at European level to ensure the highest level of consumer safety.
When will my order be shipped?
All orders are shipped the following working day. We use Royal Mail 1st Class. We have found this to be a reliable service and therefore you should receive your order the following day after dispatch. The order does not need to be signed for.
What happens if I'm not in to receive my order?
Do you ship outside of the UK?
Yes. However, we do need to pass this cost on to the customer. We can assure you, you only pay what we pay. The cost of shipping internationally depends on where in the world we are sending it to and will be calculated at checkout. We will always use a fully trackable and reliable service. You will be notified of the tracking information once the order has been dispatched.
Should you need to exchange or return your order, please email us on the following: hello@theothersaint.com For full details please look at our shipping & returns page.
Can I buy The Other Saint products in retail stores?
Do any of your products have a sun protection factor?
Is your packaging eco friendly?
Should I do a patch test?
Yes - we recommend always doing a patch test at least 24hrs before as an allergy can develop even if you have used the product before. Apply the product to a clean area of skin that you can comfortable leave alone for 24 hours. We suggest the crook of your elbow.
